Tickets management is always important when you are providing support on WhatsApp. With the help of Vepaar CRM's Ticket Management feature, you can manage your customer tickets easily.
Add Ticket and Manage ticket status:
Add ticket from Web
After filling in details click on Create to create a ticket.
- Select the contact and click on here to create a ticket.
Fill in the details as per your requirement and save it.
Manage ticket status
- This status is given default in the extension.
- If you want to add another then click on the “Add New” on the top right corner.
Add details and save it.
- You can adjust ticket status like it is now open or close, etc.
You can reach us anytime at firstname.lastname@example.org if you have any queries in Vepaar.