The CRM new plan is designed for businesses primarily focused on customer relationship management. It includes essential CRM features and tools to help you manage your customer interactions efficiently. Features are as following:



CRM Features

Free

PRO

Premium

Contacts

100

500

Unlimited

CRM Dashboard

✅

✅

✅

Start a chat

✅

✅

✅

Quick Reply Templates

✅

✅

✅

Send Quick Reply

✅

✅

✅

Personalised Quick Replies

❌

✅

✅

Contacts, Messages and Media Tags

✅

✅

✅

Funnel

✅

✅

✅

System Tabs

✅

✅

✅

Auto-Sync Chats

❌

✅

✅

Remove Vepaar Branding

❌

✅

✅

Export Reports

❌

✅

✅

Ticket Management

❌

✅

✅

Bulk Import/Edit Contacts

❌

❌

✅

Reminder

❌

❌

✅

Schedule Events

❌

❌

✅

Google Calendar Integration

❌

❌

✅

Hubspot Integration

❌

❌

✅

Salesforce Integration

❌

❌

✅

Zapier Integration

❌

❌

✅

WhatsApp Broadcasting via API

❌

❌

✅

Vepaar API

❌

❌

✅

Staff Accounts

❌

❌

✅

WhatsApp Poll

✅

✅

✅

Vepaar Support via Docs & YouTube Videos

✅

✅

✅

Vepaar Email Support

✅

✅

✅

Personalised WhatsApp Support 

❌

✅

✅

Onboarding Call & Personalised Setup Support 

❌

❌

✅